INTRODUCTION
The following general terms and conditions of sale and delivery shall apply unless deviated from by express written agreement between the parties.
Both private individuals and businesses can shop at eupuff.com (hereinafter Eupuff GmbH) against payment. In our webshop you can pay with the following card types; Visa and Mastercard. No additional card fees are charged.
PRICING
All prices are in EUR, including VAT.
RETENTION OF TITLE
Eupuff GmbH shall retain title to the delivered products until they have been paid for in full by the Buyer.
- DELIVERY
4.1 Delivery location and risk
All orders are shipped from Sweden, where our skilled team is constantly working to achieve the fastest possible delivery time.
Delivery takes place at the specified address.
4.2 Delivery costs
The delivery costs follow the
Eupuff GmbH carrier’s price list and are stated when placing the order.
4.3 Complaints
If the goods are damaged or the quantity does not correspond to what is stated on the delivery note, the buyer must notify info@eupuff.com in writing within 14 days. We make reservations for manufacturing defects or damaged products. In the event of either manufacturing defects or damaged products, the products must be returned before a replacement or refund can be made.
4.4 Delivery times
3-6 business days for all shipments to other EU
- REFUND POLICY
There is a full right of cancellation within 14 days. However, in the event of a return, the buyer must pay the return costs themselves. Goods must be returned undamaged and in original packaging. The buyer must contact the seller by email info@eupuff.com before returning the goods. However, this does not apply if the products are discounted due to short shelf life.
- PRODUCT INFORMATION
The buyer is responsible for ensuring that the product is used in accordance with the user manual and that the product as a whole is suitable for the buyer’s needs/use.
- GENERAL INFORMATION
Eupuff GmbH
Rosenthaler Straße 43
10178 Berlin
Germany
- ADDITIONAL FEES AND TAXES
Import duties, taxes and charges are included in the final product price if the destination country is within the EU. We recommend contacting your country’s customs office if the destination country is outside the EU. Eupuff GmbH does not refund any additional fees that may arise upon arrival in your destination country.
- PRODUCTS
eupuff.com sells disposable vapes.
- PERSONAL DATA POLICY
In order for you to enter into an agreement with us, we need the following information:
Name, address, tel. no., mobile no., *VAT no. and e-mail address
*Only mandatory if you are acting as a company or institution.
We register your personal data in order to deliver the item to you.
The personal data is registered at Eupuff GmbH and stored for five years, after which the data is deleted.
The data controller of eupuff.com is Eupuff GmbH
We reserve the right to make typographical errors in product texts, product information and prices.
As registered with Eupuff GmbH, you always have the right to object to registration. You also have the right to insight into what information is registered about you. You have these rights under the Personal Data Act and enquiries in this regard should be directed to: Eupuff GmbH